Privacy policy

Last updated: August 13, 2026

HIKARI LAB LLC operates HIKARI LAB, including this store and website and all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HIKARI LAB is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience for you.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.

  • Communicating with You. We use your personal information to provide customer support, respond to you, provide effective services, and maintain our business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

  • With business and marketing partners to provide marketing services and advertise to you.

  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction or to comply with applicable legal obligations.

Depending on where you reside, you may have a right to opt out of certain uses of your personal information for targeted advertising.

You can exercise your rights to opt out here:

https://www.hikarilab.co/pages/data-sharing-opt-out

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, visit:

https://www.shopify.com/legal/privacy/app-users

You may also use the Shopify Privacy Portal:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of third-party sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

We do not have actual knowledge that we "share" or "sell," as those terms are defined in applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee perfect security.

Any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain personal information depends on factors such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right of Portability

  • Right to Opt Out of Sale or Sharing for Targeted Advertising

You can exercise applicable opt-out rights here:

https://www.hikarilab.co/pages/data-sharing-opt-out

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we may automatically treat this as a request to opt out for the device and browser you use, where required by applicable law.

Learn more about Global Privacy Control here:

https://globalprivacycontrol.org/

Managing Communication Preferences

We may send you promotional emails. You may unsubscribe from promotional emails at any time by using the unsubscribe option displayed in our emails.

If you opt out of promotional communications, we may still send you non-promotional messages related to your account, orders, or transactions.

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required by law.

Complaints

If you have complaints about how we process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal a decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country in which you live.

Where required, we rely on recognized legal transfer mechanisms when transferring personal information internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on our website, update the "Last updated" date, and provide notice when required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any privacy rights available to you, please contact HIKARI LAB at:

Email: kaji@hikarilab.co